Last updated: January 5, 2022
I. General Statement
Deploy, LLC (“Deploy”) respects your privacy. Our company will only collect, store, and use your personal information for defined purposes. We use your information to support and enhance our relationship with you. For example, we process your enrollment agreement(s) to register you as a customer, provide service and support, and share products or services with you. We do not sell your personal information. At any time, you may contact Deploy with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request any corrections or deletions. We strive to ensure a high level of security and confidentiality.
II. Privacy and Data Security
At Deploy, your right to privacy and data security is a primary concern. The guidelines below are used for protecting the information you might provide during a visit to our Internet Website or when you use our Payment Gateway maintained through authorize.net or support applications loaded on your computer. Visit http://www.nclnet.org/ to learn more about industry best practices that protect your privacy on the Internet through a consumer education campaign developed by the National Consumers League.
Deploy’s Privacy statement discloses the privacy guidelines for the Deploy Website, Client Sites, and all Deploy-owned properties and assets. Deploy only asks for specific types of personal information. In a few areas on our Site and online customer support tools, we ask you to provide information that will enable us to enhance your Site visit, to assist you with technical support issues, or follow up with you after your visit. It is completely optional for you to participate. For example, we request information when you:
- Register on a Deploy-owned website
- Register for a webinar
- Request a quote
- Request a demonstration
- Place an order
- Provide feedback in an online survey
- Register for an educational event or other offer(s)
- Request email notification of your order
- Subscribe to a newsletter or a mailing list
- Fill out a support request
In each of the instances above, we may ask for your name, email address, phone number, address, type of business, customer preference information, customer number, and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information, we will inform you.
To improve the usefulness and quality of our Website, we also measure and analyze what is called “non-identifying, aggregate usage, and volume statistical information.” This includes the actions visitors take on our Website. This is not personal information, but rather general summaries of our visitors’ usage patterns and behaviors.
III. Internet Commerce
The online payment gateway used for Deploy’s credit card processing is owned, managed, and operated by Authorize.net, which is a company NOT owned by Deploy. However, you are protected by the privacy statement of Authorize.net. Authorize.net is committed to data security with respect to information collected on their payment gateway. Deploy, in order to secure all transactions and keep your credit card information protected, uses a secure server layer designed by First Data North APM (a subsidiary of Fiserv). Fiserv is an industry leader, providing security measures available through your browser called SSL encryption. (Please see Fiserv’s website for details on these security measures.) If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact the Deploy billing department. It has always been a Deploy practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase or services.
Deploy has no desire or intent to infringe on your privacy while using the Deploy Website, Client Sites, or any Deploy-owned properties and assets.
IV. Third-Party Websites
Please be aware that other websites that may be accessed through our Website may collect personally identifiable information about you. The information practices of those third-party websites linked to Deploy are not covered by this privacy statement. We generally use quotation symbols (“”) to mark links that go to third-party websites. You are solely responsible for maintaining the secrecy of your passwords or any account information on these sites. Please be careful and responsible whenever you’re online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Deploy cannot ensure or warrant the security of any information you transmit to third parties, and you do so at your own risk.
V. Google Analytics
VI. Contact Deploy
911 Lakeville St #308, Petaluma, CA 94952
Last updated: August 21, 2021
Deploy, LLC (“Deploy”) and its subsidiaries and affiliates (“deploymarketing.com” and “deploydental.com”) provide you with access to this website at https://www.deploymarketing.com (the “Site”), to the services available on this Site, certain advertising and/or website hosting services, as further described below (collectively, the “Services”). Access to the Site and use of the Services is governed by these Terms and Conditions and may be modified by Deploy from time to time, and by the Enrollment Agreement, which is signed upon purchase of the Services. Your access and use of the Site and the Services will be subject to the most current version of the Terms and Conditions posted on the Site at the time of such use. By accessing or using the Site or the Services, you indicate your assent to be bound by these Terms of Conditions. If you do not agree to all of the terms and conditions, do not access or use the Site and Services.
Deploy provides website design, internet advertising, and marketing through a comprehensive suite of services.
IIa. Deposit and Setup Fees
Your Deploy service(s) appear on your Enrollment Agreement in accordance with each service you have purchased. Your Setup Fee and Management Fee pricing (monthly and/or annually) have been itemized. Once your Enrollment Agreement has been received, your initial payment will be processed. This deposit is non-refundable once this Enrollment Agreement has been signed and received by Deploy. All payments are charged automatically through your credit card on file.
IIb. Enrollment Agreement
The Enrollment Agreement is defined as the legal binding agreement between the Client and Deploy which includes the Effective Date (the date the Enrollment Agreement was signed by the Client), Client information, the service options selected, service pricing, billing preferences, and Client authorization/signature. Deploy will deem the Enrollment Agreement as complete and executed upon receiving the Client’s signed authorization.
IIc. Onboarding Questionnaire
The Onboarding Questionnaire is defined as the digital form Deploy uses to collect Client information required for certain services, before project initiation and development. The Onboarding Questionnaire is to be completed by the Client and must be submitted prior to any scheduled Onboarding Meeting.
IId. Onboarding Meeting
The Onboarding Meeting is defined as a phone call and/or webinar (screen share) meeting between Client and Deploy representative(s), during which we will discuss project goals, strategy, timeline, and implementation. Please note that receiving a signed Enrollment Agreement and a completed Onboarding Questionnaire is required prior to the scheduled Onboarding Meeting.
IIe. Domain Name(s)
Client retains 100% ownership of domain name(s), including right to transfer at any time. Client’s using monthly service(s) by Deploy receive one (1) free domain purchase (or renewal) per calendar year (select extension only: .com, .net, .org, .us, .info.)
IIf. Monitoring and Recording
When permitted by state law, Client acknowledges and consents to inbound telephone conversations being monitored and recorded for training and quality purposes.
IIg. Project Initialization
Project Initialization begins when Deploy receives the signed Enrollment Agreement, a completed Onboarding Questionnaire (if necessary), and the Client has attended an Onboarding Meeting (if needed).
IIh. Project Completion
Project Completion, also known as the Launch Date, is defined as the day the Client’s service(s) are launched and activated. Any delay by the Client in providing the necessary documentation and/or deliverables will result in a day-for-day extension of the Launch Date. If the Client is not able to provide Deploy the relevant material(s) within sixty (60) business days after receiving their Enrollment Agreement, Deploy will charge any outstanding Setup Fee automatically.
IIi. Card on File (CoF)
On your Enrollment Agreement, you have provided us with a credit card to keep on file to use for this agreement. This credit card will be charged, per your agreement, for all of your pricing as listed on the Enrollment Agreement. Should you need to update your credit card information, we give a thirty (30) day grace period before placing a temporary hold “Suspension” on any services for non-payment of fees as listed on your Enrollment Agreement. Suspended services may require a one-time Reactivation fee, not to exceed $150, as well as full payment of missed charges.
IIj. Length, Duration, and Renewal
The length of the Enrollment Agreement is a period of 1 year (12 months), beginning upon Project Completion (i.e “Launch Date”). Charges will occur automatically through your CoF for each service period. Service Period is defined as one (1) month. Charges occur in advance of the service period (Prepay) unless otherwise specified on your Enrollment Agreement. After the one (1) year period, your selected services will be automatically renewed on a month-to-month basis, to prevent any service interruptions.
In certain circumstances, Length, Duration, and Renewal may be altered, if denoted as such on the Enrollment Agreement.
IIk. Price Change(s)
Please note that after the one (1) year enrollment period, service fees are subject to change, with notice. Deploy will advise the Client in writing thirty (30) days prior to any increase.
Deploy reserves the right to change any information, features, and functions of the Services without prior notice. Deploy may deny you access to all or part of the Services without prior notice if you engage in any conduct or activities that Deploy determines, in its sole discretion, violate these Terms and Conditions, the Enrollment Agreement, the rights of Deploy, or any third party, or is otherwise inappropriate.
III. Cancellation Policy
Upon completion of the twelve (12) month contract, all agreements may be terminated with or without cause by either party with a thirty (30) day written notice directly to the Deploy billing department. Reception of said written notice will thereby be known as the Client’s Cancellation Date and begin the Client’s thirty (30) day Cancellation Period. Upon early termination, all services and fees agreed to on the enrollment agreement will be charged. Deploy reserves the right to cancel any agreement, prior to Project Completion, with or without notice, for projects that are abandoned or lay dormant by the Client for more than ninety (90) days.
IV. Intellectual Property
All content on the Site, Client Sites, and all Deploy-owned properties and assets including but not limited to, designs, text, graphics, pictures, information, and their selection and arrangement (“Content”) are the property of Deploy or its licensors. You agree not to copy, download, republish, frame, transmit, modify, adapt, create derivative works based on, rent, lease, loan, sell, assign, distribute, display, perform, license, sublicense or reverse engineer the Content, the Site, Client Sites, or any portions of the Site(s). In addition, you agree not to use any data mining, robots, or similar data gathering and extraction methods in connection with the Site(s), Client Sites, and all Deploy-owned properties and assets.
“Deploy”, “Deploy Dental”, the Deploy Family of logos are trademarks of Deploy. The Deploy trademarks, logos, and service marks (“Marks”) displayed on this Site, Client Sites, and all Deploy-owned properties are the property of Deploy or other third parties. You are not permitted to use the Marks without the prior written consent of Deploy or any third party that may own the Marks.
IVa. Content License
Use of Deploy-owned Content is only permitted for current Clients. The Content License is a one-time, Limited-Use license that may be provided to non-Clients at the sole discretion of Deploy. It includes current website pages, website posts, stock photography, XML, and WordPress-related files hosted on Deploy’s server(s) up until the Cancellation Date. Your Content License is billed in a one-time transaction (Royalty). The Content License must be purchased, and License Fee (royalty) paid for, within 30 days of the Client’s request to terminate services with Deploy (Cancellation Date). Content License does not need to be renewed and is valid for an unlimited duration of time. The Client agrees not to sell or profit from the sale of the Work covered by the Content License. The Content License is valid for a single (1) domain name. Any violation of this will immediately void the Content License in its entirety.
IVb. Call Tracking Numbers
Client has no property rights to any Deploy telephone, pager, or ID number that Deploy assigns to Client. Deploy may assign, designate, or change such numbers when, in its sole discretion, it is reasonably necessary for the conduct of its business to do so, without liability to the Client. Client shall hold Deploy harmless and without liability should their telephone, pager or ID number/s no longer be available.
V. Links to Third Party Sites
The Site may include links that will take you to other sites outside of the Site (“Linked Sites”). The Linked Sites are provided by Deploy to you as a convenience and the inclusion of the links does not imply any endorsement by Deploy of any Linked Site. Deploy has no control of the Linked Sites. Therefore, Client acknowledges and agrees that Deploy is not responsible for the contents of any Linked Site, any link contained in a Linked Site, or any changes or updates to a Linked Site.
If Deploy suspects Click Fraud on your account from any partner sites, Deploy will submit this event to the pertinent partner site for investigation. If the partner site issues any refunds for such an event, the partner site will directly credit the customer back with the refund amount requested. Deploy will not be responsible for any refunds or credits to the customer if the partner site has not acknowledged click fraud and/or has not provided a refund for the event.
VII. Warranty Disclaimers
THE SITE, CLIENT SITES, AND ALL DEPLOY-OWNED PROPERTIES AND ASSETS ARE PROVIDED BY DEPLOY “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, DEPLOY MAKES NO WARRANTY THAT (i) USE OF THE SITE, CLIENT SITES, AND ALL DEPLOY-OWNED PROPERTIES AND ASSETS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (ii) THE QUALITY OF THE SITE, CLIENT SITES, AND ALL DEPLOY-OWNED PROPERTIES AND ASSETS OR SERVICES PURCHASED OR ACCESSIBLE WILL MEET ANY SPECIFIC EXPECTATIONS; AND (iii) ANY ERRORS OR DEFECTS IN THE SITE, CLIENT SITES, AND ALL DEPLOY-OWNED PROPERTIES AND ASSETS WILL BE CORRECTED.
THE SITE, CLIENT SITES, AND ALL DEPLOY-OWNED PROPERTIES AND ASSETS MAY INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES, OR TYPOGRAPHICAL ERRORS. DEPLOY MAY MAKE CHANGES TO THE SITE, CLIENT SITES, AND ALL DEPLOY-OWNED PROPERTIES AND ASSETS, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY SERVICES LISTED, AT ANY TIME IN ITS SOLE DISCRETION AND WITHOUT NOTICE. THE SITE, CLIENT SITES, AND ALL DEPLOY-OWNED PROPERTIES AND ASSETS MAY BE OUT OF DATE, AND DEPLOY MAKES NO COMMITMENT TO UPDATE THE SITE, CLIENT SITES, AND ALL DEPLOY-OWNED PROPERTIES AND ASSETS.
VIII. Deploy’s Potential Liability is Limited
You agree not to hold Deploy, Deploy owners, managers, directors, members, employees, agents, contractors, advisors, investors, or any other stakeholders liable for information, insight, claims, merchantability, offerings, or materials presented on the Site, Client Sites, and all Deploy-owned properties and assets. Furthermore, you accept and acknowledge that Deploy is not liable for any disruptions in internet service, inadequate service, or otherwise undesirable performance. If you are a customer who purchased any of the Services, you understand and acknowledge that business specifics may result in performance that is above or below customers who are similar to you. Deploy shall not be responsible for any services provided by a third party.
EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, IN NO EVENT WILL DEPLOY OR ITS OWNERS, MANAGERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, CONTRACTORS, ADVISORS, INVESTORS, OR ANY OTHER STAKEHOLDERS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SITE, CLIENT SITES, AND ALL DEPLOY-OWNED PROPERTIES AND ASSETS OR THE SERVICES, EVEN IF DEPLOY IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, DEPLOY’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNTS ACTUALLY PAID BY YOU TO DEPLOY WITHIN ONE (1) MONTH PRIOR TO THE EVENT THAT INCURRED THE LIABILITY, OR $1,000.00, WHICHEVER IS LESS. YOU ACKNOWLEDGE THAT IF NO FEES ARE PAID TO DEPLOY FOR THE SERVICES, YOU SHALL BE LIMITED TO INJUNCTIVE RELIEF ONLY UNLESS OTHERWISE PERMITTED BY LAW, AND SHALL NOT BE ENTITLED TO DAMAGES OF ANY KIND FROM DEPLOY REGARDLESS OF THE CAUSE OF ACTION.
Deploy records certain phone calls in compliance with the Enrollment Agreement (or separate written Agreement) entered into by Client/Client Agent and Deploy, in which Client agreed to purchase and Deploy or third-party agreed to provide, certain services. Please be advised that the recording of calls made to your dental/medical office may, in some circumstances, invalidate or limit HIPAA compliance for such a recorded call. It is entirely the Client’s responsibility to investigate the effect of recording calls on doctor/patient privilege for the purposes of the patient’s or non-patient’s medical history. Client hereby waives and releases, now and forever, any and all claims it may have against Deploy arising out of or in connection with any invalidation or limitation of doctor/patient privilege resulting from Deploy’s recording of phone calls in providing any Deploy or third-party services.
IX. Choice of Law, Waiver, and Claims
The Terms and Conditions along with the Enrollment Agreement or separate agreement (collectively the “Terms”) shall be governed by the laws of the State of California without regard to its conflict of law provisions. Deploy’s failure to exercise or enforce any right or provision of the Terms will not be deemed to be a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. Client agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Services must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Any controversy or claim arising out of or relating to the Terms or the Services will be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim must be arbitrated on an individual basis, and must not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration must be conducted in Sonoma County, California, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Either Client or Deploy may seek any interim or preliminary relief from a court of competent jurisdiction in Sonoma County, California, as necessary to protect the rights or property of Client or Deploy.
You may direct any questions concerning these Terms and Conditions to:
911 Lakeville St #308, Petaluma, CA 94952